INTERNATIONAL SHIPPING
Orders sent outside of the continental Indonesia. must be sent using either an expedited shipping option or an independent freight company.
Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia and Zimbabwe.
Orders sent outside of the continental Indonesia. must be sent using either an expedited shipping option or an independent freight company.
Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia and Zimbabwe.
Please note: All international sales are final. Due to our agreements, we cannot ship some items internationally.
Customs, Duties and Taxes on International Orders
Customs, Duties and Taxes on International Orders
We do not collect international tax, tariffs or duties for orders shipped outside the INDONESIA. It is solely your responsibility to pay these fees upon delivery.
SHIPPING COST
Free shipping on Orders Over $199.00
WHEN WILL MY ORDER SHIP
The status of your order will determine the estimated delivery time frame. Our products will either be available as Ships Out Next Business Day, In Stock & Ready to ship, Exclusive Pre-Order, and/or have an estimated ETA listed. Estimated shipping dates will be listed on the product page if they will not be expected to ship within normal processing times. Additionally, the order confirmation you receive via email will also display the expected shipping time frame.
ORDER PROCESSING TIME
Orders are processed within 2-3 business days, Monday to Friday.
Last Order Time: 6.00 PM (GMT+07:00) Western Indonesia Time (Jakarta)
Weekend Orders: Orders placed on weekends are processed the next business day.
DELIVERY TIME / SHIPPING TIMES
As for the shipping times, Due to a very high demand of our products, Standard delivery times after the item has been shipped is roughly 3 to 15 business days to the Indonesia.
Delivery times to international countries are between 2 to 3 weeks
SHIPPING PROCESS
Reliable Courier Services: We ship via KING CARGOS, UPS and Fedex
MISSING ITEMS PROCEDURE
Reporting Missing Items: Contact our customer service within 7 days of receiving your package via cs@kingvelo.com
Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.