Privacy Policy
At KingVelo, accessible from kingvelo.com, the privacy and security of our global industrial customers are our top priority. This policy outlines how we collect, use, and protect your data to ensure a secure transaction environment.
1. Information We Collect
To process your machinery orders efficiently, we collect the following data:
- Identity Data: Full name and business name.
- Contact Data: Email address, phone number, and physical shipping address.
- Technical Data: IP address and browser type for fraud prevention.
2. Data Security & SSL Encryption
KingVelo employs industry-standard SSL (Secure Sockets Layer) 256-bit encryption to protect your data during transmission. We do not store sensitive payment details on our servers; all transactions are processed via secure, PCI-DSS certified gateways (PayPal).
3. Use of Your Personal Data
Your information is used strictly for:
- Fulfilling and tracking your machinery orders.
- Providing technical customer support.
- Legal and tax compliance for international trade.
4. Logistics & Third-Party Disclosure
We share your contact information only with our authorized logistics partners (DHL Express, FedEx, UPS, or EMS) for delivery purposes. We never sell or rent your personal data to third-party marketing agencies.
5. Cookies & Tracking Technologies
We use cookies to improve website functionality and analyze traffic. You can manage cookie preferences via your browser settings. Our site complies with standard Do Not Track signals.
6. Your Data Rights (GDPR/CCPA)
Regardless of your location, you have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact our Data Office.
7. Business Information & Data Office
KingVelo Headquarters
Living Plaza, North Building, Jl. Brigjen Darsono 2nd Floor, Sunyaragi, Kec. Kesambi, Kota Cirebon, Jawa Barat 45132
Email: cs@kingvelo.com | Phone: +62 813-772-2639
Operating Hours: Monday - Friday / 09:00 - 17:00 (GMT+7)
