By accessing or purchasing from kingvelo.com, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, and merchants.
In accordance with Indonesian Law, users must be at least 18 years of age or possess the legal capacity to enter into a binding commercial contract. By using this site, you represent that you meet these eligibility requirements.
KingVelo operates as a physical storefront in Cirebon, Indonesia. We are committed to accurate pricing and product descriptions. We reserve the right to correct any typographical errors or inaccuracies and to cancel orders if the information is incorrect.
All international shipments are processed under Delivered At Place (DAP) terms (Incoterms 2020). While KingVelo manages the logistics to your address, the buyer is responsible for all local VAT, import duties, and customs clearance fees imposed by the destination country.
We offer a 30-day return window for products with verified factory defects, in accordance with Consumer Protection Laws. All returns must undergo technical inspection at our headquarters before a refund is processed.
Your data is protected under Law No. 27/2022 (UU PDP). We use SSL encryption for secure transactions and do not store full credit card details. User information is used strictly for order fulfillment and logistics coordination.
These terms are governed by the Laws of the Republic of Indonesia. Any disputes that cannot be resolved through mediation shall be settled within the jurisdiction of the District Court of Cirebon (Pengadilan Negeri Cirebon), West Java, Indonesia.
KingVelo Headquarters
Living Plaza, North Building, Jl. Brigjen Darsono 2nd Floor, Sunyaragi, Kec. Kesambi, Kota Cirebon, Jawa Barat 45132
Email: cs@kingvelo.com | Phone: +62 813-772-2639